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Frequently Asked Questions (FAQs)

Curious to know more about The Collector's Cave? Here's are some FAQs:

What is The Collector's Cave?

The Collector’s Cave is more than a shop — it’s a community built around belonging through play.

We are a brick-and-mortar hobby store in Cork City, with an online shop that keeps you connected wherever you are. But beyond products, we offer a welcoming space to gather, learn, compete, relax, and grow together.

From board games and trading card games to role-playing adventures, events, wellbeing sessions, and our sensory-friendly space, everything we do is designed to create meaningful connections around the table.

Whether you drop in for a few minutes or settle in for hours, there’s always a place for you at the table.

Which products do you offer?

We offer a carefully curated and growing range of products for players and collectors alike, including:

  • Board games for every style and level

  • Trading Card Games (TCGs – sealed products and single cards)

  • Role-Playing Games (RPGs)

  • Smart games and jigsaws

  • Collectibles

  • Accessories (sleeves, deck boxes, dice, playmats, storage solutions, and more)

  • Wellbeing products

  • Sensory and fidget toys

Whether you’re discovering your first game, refining a competitive deck, or expanding your collection, we aim to provide everything you need to fuel your passion.

Shop our selection of board games Shop or selection of TCGs Shop our selection of RPGs

What kind of events do you run?

Our events are the heart of our space.

We host a wide range of experiences, including:

  • Competitive tournaments

  • Casual play sessions

  • Learn-to-play events

  • Community game nights

  • After-school clubs

  • Wellbeing sessions

  • Special fundraising and charity events

Whether you’re a seasoned competitor or trying something for the first time, our events are designed to be welcoming, inclusive, and community-focused — no matter your experience level, there’s a place for you at the table.

Find your next event

Do I have to pay to visit your shop or play?

There is no fee to enter our shop — you’re always welcome to come in, browse, and connect.

Some competitive tournaments and special events may have entry fees. From time to time, we also offer free events or promotional entries, so we recommend checking our dedicated events page for details.

If you’d like to stay and play outside any of our events, you can reserve a table in our game library or bring your own games.

Table booking fees for a 2-hour slot:

  • €3.50 per child under 16
  • €5 per adult aged 16 and over
    €4 for Bronze, Silver, and Gold VIP members
  • €7.50 for 1 adult and 1 child under 16 playing together
    €6 if the adult is a Bronze, Silver, or Gold VIP member
  • €12 for a family of 2 adults and 2 children under 16 playing together
    €10 if at least one adult is a Bronze, Silver, or Gold VIP member

For longer game sessions, table hire is capped at 4 hours. This means that if you stay for more than 4 hours, you will only pay for the first 4 hours, subject to availability.

The fee helps us maintain a comfortable, welcoming space for everyone to enjoy.

Discover our game library Contact us to book a table

What if I'm looking for something you don't have in stock?

If you’re searching for a specific item and can’t find it in store or online, we’re happy to help.

We can place special orders whenever possible and will always do our best to source what you need.

As we are at the beginning of our journey, our stock may sometimes be limited — but we are continuously expanding and working hard to grow our range. Your feedback helps shape what we bring in next.

Are you a sensory-friendly shop?

Yes. Inclusion is at the core of what we do.

In addition to maintaining a welcoming environment, we offer a dedicated sensory cave — a calm, low-stimulation space with dimmed lighting, reduced noise, and supportive sensory tools.

The room is available upon request and is designed to ensure that everyone can experience the joy of play in comfort and confidence.

Contact us to book the room

How does your e-commerce shop work?

Our online shop will be online very soon.

At launch, the website will offer Collect in Store only. This means you’ll be able to browse products online, reserve your items, and then pay and collect them from our shop.

Shipping will not be available immediately at launch, but we plan to introduce delivery options in the future.

With clear product information and convenient online reservations, our online store will bring the same trusted Collector’s Cave experience beyond our physical space.

Shop now

What is your VIP (Very Important Player) program?

Our VIP – Very Important Player – program is our free loyalty scheme designed to reward our community.

As you shop with us and take part in eligible paid events, you’ll earn loyalty points. These points help you move through VIP tiers and unlock benefits such as pre-order access, table booking discounts, selected product discounts, trade-in benefits, and exclusive event perks.

It’s simple, free to join, and our way of saying thank you for being part of the space that makes The Collector’s Cave special.

Join the VIP program

Do you offer tea/coffee facilities?

Yes, we do.

You’re welcome to enjoy tea or coffee while you play. It’s a small detail that helps create a relaxed, welcoming atmosphere — making it easy to stay, play, and truly feel at home.

Where can I find you?

We are based in Cork City.

Address:

14B French Church Street

T12 NRP3

Cork City

We also bring our community beyond the store through pop-up events and local gatherings — keep an eye on our events page for updates.

Which are your opening hours?

Our regular opening hours are:

  • Tuesday to Friday: 1:00pm – 8:00pm

  • Saturday and Sunday: 12:00pm – 8:00pm

  • Monday: Closed

If an event is running, we may stay open later to ensure everyone can finish their game comfortably.

We recommend checking our events page for extended hours on tournament days or special occasions.

Do you have any charity partner?

Yes. Supporting our local community is important to us.

We are currently establishing partnerships with 2 partners, and we will share the details very soon.

Together, we will host fundraising initiatives and special events designed to bring people together for meaningful causes.